We set it up for you

If you still need our help getting our camera set up correctly, we are happy to provide free, remote tech support for 30 minutes per camera, which should be enough time to complete the configuration on 1 or 2 computers. Any extra computers will take about 15 minutes to complete, so more time beyond the first 30 minutes can be scheduled for $25.00 per additional 15 minutes. All support appointments include thorough testing and training by our technicians. Any reasonable support requests for cameras that were installed within the last 14 days are still included at no charge.

During the day of the tech support appointment, you will need to download and run our Splashtop SOS agent and provide the technician with the 9-digit code it generates for them to access your computer remotely. You can find that support software download using this link:

Splashtop SOS

Please note, by scheduling any appointments using this site you consent to being sent emails with details related to your booking.

Please click below for your initial set-up (first 30 minutes free):